How to make your
SAP system run smoothly.
With automated 24/7 SAP monitoring, problems are detected and eliminated in real time.
Smooth SAP operation is ensured and you save time and money.
Get to know the functions
View of the sensors
SAP Work Process Monitor
SAP Job Monitor
SAP HANA Monitor
SAP IDoc Monitor
Dashboard
Set-up in the Profiler
Frequently asked questions.
Here, you will find answers to most questions.
Please contact us if anything is unclear to you.
We define a sensor as a measuring point that picks up a collection of one or more queries on a specific aspect in the SAP system or a database. For example, the number of update errors in the SAP system, the number of aborted SAP jobs or back-ups and the filling levels of a database. An overview of the sensors can be found here.
As a minimum monitoring for every SAP system or SAP application, it is necessary to have an overview of the SAP Basis, i.e. to keep an eye on updates, dialogs, dumps or individual SAP jobs. In our SAP monitoring solution, this is already covered by the SAP standard sensors. In addition, other important values can be monitored in various systems, which we call SAP Special sensors. These include, for example, IDocs, RFC connections, STMS, Syslog, and so on.
Scansor offers SAP Database sensors as an add-on for PRTG with sensors for databases such as SAP HANA, Sybase, MaxDB, Oracle, Db2 or MSSQL. With the SAP Database sensors, status information, security and performance can be monitored and storage space problems detected. For example, the sensors measure the number of successful back-ups and log back-ups and the filling levels of the database.
| Package | Number of sensors |
| license package 25 | 25 |
| license package 50 | 50 |
| license package 100 | 100 |
| itlicense package 200 | 200 |
| license package500 | 500 |
| license package Enterprise Edition | Unlimited |
We recommend that you cover a minimum with the SAP standard sensors. For this, you need approximately per:
- ABAP system = 8 sensors (7 sensors in SAP plus 1 DB)
- Java system = 2 sensors (1 sensor plus 1 DB)
- DB = 1 sensor (e.g. HANA, Sybase, Oracle) and replication if necessary
Our calculator will help you with the calculation!
Even with the smallest license package 25 (number: 25 sensors), you can already monitor a 3-system landscape securely.
The software shows you the number of used and still free sensors at any time.
This also applies to the free version, which allows you to test the software for 30 days and then select the appropriate license size.
Contact us if you are still unsure about the license size. We are happy to help you.
By the way: An upgrade to a larger license package is possible at any time – you only pay the price difference.
The price is calculated based on the One-time license fee for the purchase of the Scansor SAP sensors license plus a maintenance fee of max. 20% from the first year.
With maintenance, you receive all updates and upgrades (enhancements and new developments) for the Scansor SAP Monitoring; that is, numerous improvements or bug fixes as well as newly developed sensors and features. You will also receive preferential support via our customer service (ticket tool) in the customer area.
For a cluster installation, please contact us in advance.
Cluster installation: The Scansor Framework must be installed on both PRTG servers. The customized profiles.db database can be copied to the second PRTG server for comparison. It requires one license key per server.
As soon as SAP systems, network infrastructures and devices are distributed across local sites, branch offices, customer networks, data centers and in the cloud, and all systems are to be monitored centrally in one place.
You can extend PRTG monitoring to your distributed networks as far as needed by installing one or more remote probes. With these remote probes, you can monitor different subnetworks that are separated by a firewall from your local PRTG core server, in order to keep an eye on remote locations.
Details can be found directly on the Paessler page:
https://www.de.paessler.com/remote-monitoring
The license key is basically bound to a single PRTG server (machine ID). However, if there are several remote probes, the Scansor SAP Monitoring license can be split between the individual remote probes. To do so, you need a dedicated license key from us for each server. During the order process during license activation, we will inform you about this option. It is even better if you contact us for clarification before ordering.
Your landscape needs about 80 sensors for complete monitoring. Therefore, select the appropriate license package 100 and then divide it among your remote probes. For this purpose, the license 100 is split into several license keys with the desired number of sensors. For example: 1x40 sensors for Remote Probe 1 and 2x30 sensors for Remote Probe 2 and 3. This must be strictly observed during license activation. Don't worry, we'll guide you through the process.
Click on the button to test 30 days free of charge!
Select and order the appropriate license. After the installation to your PRTG installation, activate your license key and use it.
Contact us; we will, of course, also offer you the right PRTG license size for purchase!
We'll take care of it for you. Simply select the installation service (subject to a fee) when ordering.
You can always uninstall sensors from systems that you do not need and reset the counter. You still want more sensors? An upgrade to a larger license is possible at any time – you only pay the price difference.
- Our preconfigured sensors access SAP or the database directly via RFC/ODBC and not via CCMS
- All SAP systems and peripheral systems at a glance in PRTG – including infrastructure monitoring, because comprehensive monitoring means more than just SAP monitoring
- State-of-the-art SAP HANA monitoring
- Monitoring of SAP jobs, IDoc, certificates, SOST, Java etc. and all SAP databases
- Easy to install and set up, updates done quickly and easily
- No specific expertise necessary
- Guaranteed continuous development of the Scansor sensors
- With Scansor SAP Monitoring, you can automate routine tasks, save costs and increase efficiency
A product of itesys
SAP Basis – our hearts beat for this topic and our minds work on it. We are wholehearted technicians and service providers who are always looking for optimal and sustainable solutions for our customers.
itesys - SAP Basis specialists from conviction.
Integrated functions
Scansor saves time and resources. Scansor works with data coming from the SAP core in real time, making it more reliable and faster than other products.
One solution, everything in view.
Easy installation.
The installation is agent-free and can be carried out easily and independently thanks to the installer with installation instructions. Immediately after the quick set-up, the query values are visible in the monitoring.
24/7 Live status information.
Visualization of the current monitoring status information in the dashboard. The adjustable layout can be customized, and additional systems can be monitored and shared.
Flexible notifications.
Individual reporting.
Customizable reports to compare your specific monitoring data over particular time frames. Recognition of dependencies and elimination of error sources.
Scalable fair licensing.
You can test the full version free of charge for 30 days before purchasing. The transparent pricing model is based on the number of sensors and includes a license and maintenance fee. An upgrade is possible at any time.